Ready to unlock tons of free streaming? Start by heading to www.hoopladigital.com/home and register for a hoopla account. All you need is your email address, a password you create, and your library card number. It’s fast and totally free.
How to Set Up Your hoopla Account
- Go to the hoopla site and click “Get Started” or “Sign Up.”
- Enter your email and a password—make it one you won’t forget.
- Add your library card number and (sometimes) a PIN.
- Select your library from the dropdown menu.
- Agree to the terms and complete registration.
- Watch for a welcome email and confirm your registration if asked.
Installing hoopla on Roku
- On your Roku home screen, scroll to “Streaming Channels.”
- Pick “Search Channels” and type in “hoopla.”
- When you find the hoopla channel, select it and hit “Add Channel.”
- Wait a moment for the install to finish.
Linking Your Accounts
- Open the hoopla channel on Roku.
- You’ll see a 4-digit code at the top of your TV screen.
- On any browser (phone or computer), log in to hoopla and go to www.hoopladigital.com/link.
- Enter the 4-digit code, press Submit, and wait for confirmation.
- In a few seconds, your Roku and hoopla accounts are linked!
Borrowing and Watching
- Browse and borrow movies and shows on the hoopla website or app.
- Items you borrow show up instantly on your Roku’s hoopla channel.
- Stream borrowed titles right away—no waiting, no nonsense.
Adjusting Subtitles
- Play your video on Roku.
- Press the * (options) button on your remote.
- Scroll to “Closed Captioning.”
- Select “Always On,” then press OK.
A Quick FAQ
- Monthly Limit: 8 borrows per month. Resets every 1st of the month.
- Borrow Time: 3 days for each movie or TV episode.
- All Devices: hoopla has mobile apps, too—access ebooks, music, and audiobooks anytime.
Fat Troubleshooting Section
Common Problems and How to Solve Them
- App won’t link? Double-check your 4-digit code—those are case sensitive and expire after a few minutes.
- Audio/video issues? Restart your Roku, check your internet connection, or reboot your router. A laggy connection can cause pauses and glitches.
- Channel crashes or won’t play videos? Uninstall the hoopla channel, restart your Roku, then reinstall the channel and relink your account.
- Can’t borrow a title? You may have hit your monthly 8-item limit. Wait for the first of the next month or return some titles.
- Closed captions missing? Use the Roku options (*) button and make sure captions are set to “Always On.”
- Account problems after updating your library card? Log out and back in, or update your card info in hoopla’s settings.
Still Stuck?
Check hoopla’s official Help page at www.hoopladigital.com/help for up-to-date FAQs and troubleshooting.
For persistent tech gremlins, there’s a feedback form in the app’s settings—and the help team usually responds in under two days. Be sure to include important details: your device model, what’s happening, and when.
